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Privacy Policy


Zerone

1. Introduction
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, purchase products or services, or receive communications from us.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and any other information you provide when making a purchase, requesting a service, or subscribing to our communications.

  • Transaction Information: Details of purchases or service requests made through our website.

  • Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics tools.

  • Marketing Preferences: Your preferences for receiving marketing communications.

3. How We Use Your Information
We use the collected information for the following purposes:

  • To process transactions and deliver purchased products or services.

  • To provide customer support and respond to inquiries.

  • To send promotional emails, offers, and updates (you can opt out at any time).

  • To improve our website, services, and customer experience.

  • To comply with legal obligations and regulatory requirements.

4. Legal Basis for Processing
We process personal data based on the following legal grounds:

  • Your consent (e.g., for marketing communications).

  • Performance of a contract (e.g., fulfilling an order or service request).

  • Legal obligations (e.g., compliance with tax or regulatory requirements).

  • Legitimate interests (e.g., improving services and security measures).

5. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:

  • Service providers who assist with payment processing, order fulfillment, marketing, and analytics.

  • Law enforcement or regulatory authorities if required by law.

  • Business partners in the event of a merger, acquisition, or asset sale.

6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can manage cookie preferences through your browser settings.

8. Your Rights Under UK GDPR
You have the right to:

  • Access, update, or delete your personal information.

  • Object to processing based on legitimate interests.

  • Withdraw consent for marketing communications.

  • Request details about the data we hold about you.

  • Lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data is being misused.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Zerone
info@zeroneuk.com
80 Coleman Street, London, EC2R 5BJ

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